There is recognition of the need to be immersed according to the bible after being born – again.
The order of our relationship and experience in the Lord is first to believe and then to be baptized. (Mark 16:16 “For God so loved the world that He gave His only begotten Son, that whoever believes in Him should not perish but have everlasting life”)
Matthew 28:19,” Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit”
Acts 22:16,” And now why are you waiting? Arise and be baptized, and wash away your sins, calling on the name of the Lord.”
Romans 6:3, “Or do you not know that as many of us as were baptized into Christ Jesus were baptized into His death?”
Colossians 2:12,” buried with Him in baptism, in which you also were raised with Him through faith in the working of God, who raised Him from the dead”
1 Peter 3:21, “There is also an antitype which now saves us—baptism (not the removal of the filth of the flesh, but the answer of a good conscience toward God), through the resurrection of Jesus Christ,”
Determine if counselee has been born- again. Minister accordingly. The new testament words ‘baptism’ and ‘baptize’ were not interpreted from their Greek, but transliterated into the English forms: baptism and baptize. To baptize is to completely immerse into: that is the meaning of the Greek word. Those baptized by John the Baptist were immersed as were those who believed in Jesus. This is evidenced by there being a body of water available, such as at the Jordan when Jesus was baptized, at the baptism of the Ethiopian (Acts 8:33” In His humiliation His justice was taken away, and who will declare His generation? For His life is taken from the earth.”) And others.
They went into and came out of the water. It is a testimony of one being identified with Christ’s own death, burial, and resurrection, of which water baptism portrays. See romans 6:14 “For sin shall not have dominion over you, for you are not under law but under grace.” It takes place after we have believed, as with the believers at Pentecost (Acts 2:41 “Then those who gladly received his word were baptized; and that day about three thousand souls were added to them”); at Samaria (Acts 8:12 “But when they believed Philip as he preached the things concerning the kingdom of God and the name of Jesus Christ, both men and women were baptized”) with the Ethiopian (Acts 8:38 “So he commanded the chariot to stand still. And both Philip and the eunuch went down into the water, and he baptized him.”); with Paul (Acts 9:18 “Immediately there fell from his eyes something like scales, and he received his sight at once; and he arose and was baptized”); with Lydia of Thyatira (Acts 16:15 “And when she and her household were baptized, she begged us, saying, “If you have judged me to be faithful to the Lord, come to my house and stay.” So she persuaded us”); the Philippian jailer (Acts 16:33 “And he took them the same hour of the night and washed their stripes. And immediately he and all his family were baptized.”); the believers in Corinth (Acts 18:8 “Then Crispus, the ruler of the synagogue, believed on the Lord with all his household. And many of the Corinthians, hearing, believed and were baptized.”); Ephesus (Acts 19:5 “When they heard this, they were baptized in the name of the Lord Jesus”). It was associated with our sins being forgiven and cleansed. Sin was forgiven when confessed (1 John 1:9 “If we confess our sins, He is faithful and just to forgive us our sins and to cleanse us from all unrighteousness”). Jesus shed His blood to cleanse us (1 John 1:7 “But if we walk in the light as He is in the light, we have fellowship with one another, and the blood of Jesus Christ His Son cleanses us from all sin.”). We are baptized to testify to that cleansing and forgiveness, not in order to be cleansed or forgiven. Jesus had no sin. He was baptized to “fulfil righteousness”. He identified Himself with John the Baptist’s message. John baptized those who repented. Jesus’ baptism pleased the Father, who spoke at His baptism (Matthew 3:17 “And suddenly a voice came from heaven, saying, “This is my beloved Son, in whom I am well pleased.”).
The correct order seemed to be that a baptized believer baptized new believers. See above references. Therefore, encourage the counselee to go to a body of baptized believers, share His testimony and request to be baptized according to the Bible.
Offer thanksgiving and praise for what God is doing in the life of the counselee. Seek God for discernment as to whether He wants to further bless the counselee, i.e. to heal, deliver, or otherwise minister to him, his family etc.
Study scriptures cited above and other references to be found in a concordance, such as Colossians 2:11-12, Ephesians 2:11-13.Speak to your pastor at the church of your choice about being baptized and worshipping with the in church fellowship.